Reference

How 556h Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we protect it.

Account data protectedbKash, Nagad, Rocket payment data securedNo third-party data sellingYour rights, clearly stated

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DATA HANDLING STANDARDS

Security, Cookies, Retention and Your Rights

We apply SSL encryption across all account pages and payment flows so data moving between your device and our servers stays protected. Cookie settings can be adjusted from your browser at any time, though disabling certain cookies may affect how your lobby preferences are saved between sessions.

Account Security

Each login uses OTP verification tied to your registered phone number. Unusual access from a new device triggers an extra check before your account wallet is accessible.

Payment Data

We store only the last four digits of the bKash, Nagad or Rocket number used for a transaction — enough to verify history without exposing your full wallet identity.

Data Retention

Account data is kept while your account is active. If you close your account, we retain transaction logs only as long as applicable regulations in your eligible region require.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion. Submit the request via live chat or our support email and we will confirm receipt.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about what data we hold on your account, want to correct something, or want to request deletion, reach our team through any of the channels below. We aim to respond to data-related requests within a reasonable time. Availability depends on your local law and eligible region.

What We Collect and Why We Collect It

556h Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number and the payment method you use — bKash, Nagad or Rocket. We log your deposit and withdrawal requests to verify transactions and keep your wallet accurate. Device data such as your browser type,

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IP address and session timestamps help us detect unusual access patterns and keep your account secure. We do not store your full mobile banking PIN or password — those stay between you and your wallet provider. If you contact our support team, we keep a record
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of that conversation to follow up properly. Cookie data from your browsing session helps us remember your lobby preferences so you do not have to reset them each visit. All data we hold is used for account operation, security monitoring and, where you have opted in,
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service updates. We do not sell your personal information to third parties. Your data is held only for as long as your account remains active or as required under applicable regulations in your eligible region. You can ask us to review or delete your data at
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any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at 556h

These are the questions we hear most often about how your personal data is handled. If your question is not here, our live chat team can address it directly against your account record.

We collect your name, phone number, email and the mobile wallet — bKash, Nagad or Rocket — you link for deposits. Device and session data is also logged for security purposes.

We do not sell your data. We share it only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with fraud-detection services under strict data agreements.

Contact us via live chat or the support email in your account settings. Verify your identity with your registered phone number and we will prepare your data record for review.

Yes. Submit a deletion request through live chat or support email. We will remove your data except where transaction logs must be retained under regulations applicable to your eligible region.

We store only a partial reference — last four digits — of your mobile wallet number. Full PIN and transfer credentials stay with your wallet provider and are never held on our servers.

Active account data is held while you use the service. After account closure, we keep only the records required by applicable regulations in your eligible region, then delete the rest.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 556h Handles Your Personal Information

Security, Cookies, Retention and Your Rights

Account Security

Payment Data

Data Retention

Your Rights

How to Reach Us About Your Data

Common Questions About Your Privacy at 556h

01 What personal data does 556h collect when I open an account?

02 Does 556h share my data with other companies?

03 How do I request a copy of my personal data?

04 Can I ask 556h to delete my account data?

05 How does 556h protect my bKash or Nagad payment details?

06 How long does 556h keep my data after I close my account?

Privacy Policy

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