Reference

What You Agree to When You Use 556h

These terms set out how your account works, what we expect from you, and what you can expect from us — including how deposits via bKash, Nagad, and Rocket are handled. Access and eligibility depend on your local law and eligible region.

Account holder rulesbKash, Nagad, Rocket wallet termsEligible regions onlyWallet verification requiredTerms updated without notice
556h What You Agree to When You Use 556h
HOW WE HANDLE THIS

Account Security and Terms Enforcement

We enforce these terms consistently across all accounts. Wallet deposits via bKash, Nagad, and Rocket are logged against your account record, and all transactions are reviewed as part of standard account verification. If you suspect unauthorised activity, contact support immediately through live chat.

Wallet Transaction Logs

Every bKash, Nagad, and Rocket transfer is recorded against your account. Reference numbers are stored and can be retrieved if a deposit query is raised within the terms window.

Account Verification Steps

We verify account details at registration and may request additional confirmation before processing a withdrawal. This protects your wallet and keeps your account secure.

Terms Update Notification

When these terms change, we update the version date on this page. Your registered account email or in-app message will carry a notice of any material change.

Dispute Resolution Path

Raise any dispute through live chat first. If unresolved, escalate via email with your account ID, transaction reference, and the specific terms clause in question.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear, or if you want to raise a terms-related concern before or after making a bKash, Nagad, or Rocket deposit, our support team is available through the channels below. For wallet disputes, have your transaction reference ready when you get in touch.

Live Chat Open the chat widget inside your account dashboard to raise a terms query directly. Have your account ID and any wallet reference number ready before starting.
Email Support Send terms-related questions to our support address listed in your account settings. Include your registered mobile number and the specific clause you are querying.
Account Help Page The help section inside your account covers common terms questions around wallet deposits, withdrawal holds, and account verification steps for Bangladesh.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to accounts, wallet payments, and eligibility in Bangladesh.

Yes. All three payment methods fall under the same deposit and withdrawal terms. Keep your wallet transaction reference number — it is required for any post-transfer query raised with support.

We can update terms at any time. We aim to notify you via your registered account channel, but continued use of your account after any update counts as acceptance of the revised terms.

If your region moves outside our supported list, we will contact you through your registered account and explain the next steps, including any outstanding wallet balance handling.

Start with live chat inside your account. Note your account ID, the wallet reference for any related payment, and the specific clause. Unresolved cases can be escalated by email to our support address.

Yes. Opening an account and using any part of the platform — deposits, lobby browsing, withdrawals — constitutes acceptance of these terms in full, regardless of whether you read each clause.

Access and eligibility depend on your local law and the regions we currently support. We do not make legal assurances about access. Check the eligibility section in your account settings for your current status.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.